Delivery and Shipping Costs

Shipping and Billing Address

Sollten Sie zu den normalen Lieferzeiten von DHL selten zu Hause sein, liefern wir selbstverständlich auch an eine von Ihnen angegeben Wunschanschrift. Direkt an Ihre Arbeitsstelle, an den Nachbarn, an Freunde oder Bekannte. Soll die Lieferung z.B. Ihrem Nachbarn oder an Ihren Arbeitsplatz zugestellt werden, ist die entsprechende Anschrift unter „Lieferadresse“ einzutragen. Die Lieferadresse dient allein der Versandabwicklung und wird in keinem Fall für Bonitätsprüfung- oder Marketingzwecke verwendet. Geht Ihre Bestellung montags bis freitags bis 12.00 Uhr bei uns ein, dauert die Lieferung bei normalem Geschäftsgang zwei bis acht Tage. Im Falle einer Reklamation und Retoure, bitten wir Sie, für die Rücksendung der Ware einen Retourenschein per E-Mail unter info@noch.de, bei uns anzufordern. Dadurch erfolgt die Rücksendung für Sie schnell, unkompliziert und kostenfrei. Dies stellt jedoch keine zwingende Voraussetzung zur wirksamen Ausübung Ihres Widerrufsrechts dar. (Siehe auch Widerrufsbebelehrung).

Information via E-Mail

The NOCH Online Shop will automatically send an e-mail confirming the receipt of your order in case of an order. A purchase agreement is done with dispatching the ordered goods. Therefore, please pay attention to your order to your email inbox.

Deliveries to Third Countries outside the EU

Exceeds the order of a delivery 1.000 EUR in a third country outside the EU, the receiver needs a customs broker for importing the goods. If the buyer can not name a customs broker, the order can not be accepted and will not be delivered by NOCH.

Shipping Costs

For shipment the ordered goods to you, we charge shipping costs. These are partially dependent on weight. Costs are shown in table: "For orders with no bulky goods (for example, Landscape Layout). The shipping costs are stated inclusive German VAT. For orders including bulky goods, that must be shipped by freight carrier, incur higher transport costs shown in table: "Shipping costs for bulky orders (for example, Landscape Layouts or Auminium Frames)". All bulky products with increased transportation costs are marked in the shop with the word Bulky.

For deliveries within Germany we charge 6.95 EUR. From an order value of 40.00 EUR receive FREE shipping within Germany! Even bulky goods (for example, Landscape Layout) is supplied free shipping within Germany for orders over 40,00 EUR!

For orders with no bulky goods (for example, Landscape Layout):

Delivered toWeightShipping Costs (within VAT)Information Delivery Times
Germany To 31,5 kg 6,95 €
(From 40,- € Order free shipping)
 3 - 5 Days
Zone 1a To 31,5 kg 11,00 €
(From 60,- € Order free shipping)
 8 - 10 Days*
Zone 1b To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
14,00 €
16,50 €
22,00 €
28,00 €
 8 - 10 Days*
Zone 2a To 31,5 kg 15,00 €  8 - 10 Days*
Zone 2b To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
15,00 €
20,00 €
25,00 €
32,00 €
 8 - 10 Days*
Zone 3a To 31,5 kg 20,00 €  8 - 10 Days*
Zone 3b To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
20,00 €
23,00 €
27,00 €
36,00 €
 8 - 10 Days*
Zone 4a To 31,5 kg 20,00 €  10 - 14 Days*
Zone 4b To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
35,00 €
43,00 €
59,00 €
78,00 €
 10 - 14 Days*
Zone 5a To 31,5 kg 34,00 €  
Zone 5b To 5 kg
5 to 10 kg
10 to 20 kg
20 to 31.5 kg
49,00 €
67,00 €
105,00 €
145,00 €
 10 - 14 Days*
Zone 6 To 5 kg
5 to 10 kg
10 bis 20 kg
20 bis 31.5 kg
49,00 €
67,00 €
105,00 €
145,00 €
 10 - 14 Days*

*Delivery time for shipping to other countries, which must be calculated for the delivery time specified in the respective article.

If you place an order with us within the scope of an order for several items for which different delivery times apply, we will ship the goods in a joint shipment, unless we have agreed otherwise with you. In this case, the total delivery time for the item of your order with the longest delivery time applies. The deadline for delivery begins to run upon payment in advance on the day following the award of the payment order to the transferring credit institution or for other forms of payment, the day after conclusion of the contract and ending with the expiry of the last day of the period. If the last day of the deadline falls on a Saturday, Sunday or a general holiday officially recognized at the place of delivery, the next working day shall be replaced by such day.

Explanation of shipping zones:

Zone 1a:
Belgium, Denmark (including Faroe Islands and Greenland), France, Luxembourg Netherlands, Austria, Switzerland

Zone 1b:
Liechtenstein, Monaco

Zone 2a:
Sweden, United Kingdom, Italy

Zone 2b:
Andorra, San Marino, Vatican City

Zone 3a:
Finland, Norway, Ireland, Portugal, Spain

Zone 3b:
Albania, Bosnia-Herzegovina, Bulgaria, Iceland, Croatia, Malta, Macedonia, Moldova Rep., Montengro, Serbia, Ukraine, Belarus, Cyprus

Zone 4a:
Bulgaria, Estonia, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, the Czech Republic, Hungary

Zone 4b:
Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Egypt, Russian Federation, Turkey

Zone 5a:
Greece

Zone 5b und Zone 6:
Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Iran, Japan, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Pupa New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, United States, Uzbekistan, United Arab Emirates, Vietnam, Afghanistan, Angola , Anguilla, Antigua & Barbuda, Äquatorialguine, Argentina, Ethiopia, Australia, Aruba, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Chile, Costa Rica, Dominica, Dominican Republic. Congo, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Falkland Islands, Fiji, Frz. -Guynana, Frz. -Polyniesien, Gabon, Gambia, Ghana, Grenada, Guadelope, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Yemen, Virgin Islands, Brit., Cayman Islands, Cambodia, Cameroon, Cape Verde, Kenya, Kyrgyzstan, Kiribati , Colombia, Comoros, Congo, Demokr. Rep. Congo, Rep., Cuba, Laos, Lesotho, Liberia, Macau, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Marinique, Mauritania, Mauritius, Micronesia, Mayotte, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nauru, New Zealand, Nepal, New Caledonia, Nicaragua, Netherlands. Antilles, Niger, Nigeria, Palau, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Reunion, Rwanda, S. Tome, Principe, Solomon Islands, Zambia, Samoa, Senegal, Seychelles, Sierra Leone, Somalia, St. Chr Nevis, Sri Lanka, St. Helena, St. Kitts & Nevis, St. Lucia, St. Tome, Principe, St. Pierre & Saint Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Swaziland, Chadikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Chad, Tuvalu, Chadikistan, Turkmenistan, Turks & Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Central Africa Republic, Ethiopia

Shipping costs for orders containing bulky goods (e.g., NOCH Model Railroad Layouts Aluminum Frames)

For the dispatch of bulk goods (for example, Layouts or Aluminum Frames, the articles are marked in the shop with the addition: "bulky goods") we charge shipping costs. Since the products are sent as bulk goods by forwarding agency, shipping is only possible in the countries listed below. The shipping costs are inclusive of the statutory VAT. The shipping costs apply to all orders which contain bulky goods.

Shipping toShipping Costs (incl. VAT)
Germany 0,00 €
Belgium, Luxembourg, the Netherlands 50,00 €
France, Monaco, Slovenia, Slovakia, Poland 100,00 €
Sweden 140,00 €
Czech Republic 80,00 €
Austria 60,00 €
Italy 70,00 €
Ireland, Portugal, the United Kingdom, Romania, Spain, Denmark 110,00 €
Bulgaria 120,00 €
Finland 130,00 €
Hungary 80,00 €
Other Countries of the World On demand